The Conversations That Reveal Who We Really Are | Tom Vander Well

The Conversations That Reveal Who We Really Are | Tom Vander WellWhat can 100,000 business conversations teach us about people, leadership, and life?In this episode of Echo Chamber, Westino speaks with Tom Vander Well, CEO of Intelligentics and author of This Call May Be Monitored. After analyzing more than 100,000 recorded conversations across corporate America, Tom discovered that customer service calls, sales conversations, and everyday interactions reveal far more than business trends—they reveal the human condition.Tom shares fascinating insights on communication, customer experience, leadership, relationships, faith, and what people are really looking for beneath the words they say.Learn more about Tom: https://tomvanderwell.com/