The Corporate Org Chart of Cybercrime

When listener George discovered someone had stolen his Social Security number and opened accounts in his name, he pictured a lone hacker in a basement. The reality was far more unsettling: a distributed criminal organization with departments, performance reviews, and a customer support ticketing system. In this episode, we explore why the lone genius narrative is dangerously outdated, how Cybercrime-as-a-Service works like legitimate SaaS, and what synthetic identity fraud reveals about the trillion-dollar criminal supply chain. If the enemy is a business, your defense has to disrupt a business process — not just patch a vulnerability.