The Cost of a Poor Safety Philosophy – with Bill Giorgis and Brian Riker

What does poor safety really cost a towing company? To answer this question in episode 7 of The Tow Trend Podcast, hosts Shelli Hawkins and Dennis McGowan sit down with Bill Giorgis of Mike's Wrecker Service and Brian Riker of Fleet Compliance Solutions. These industry experts help us unpack one of the most important topics in the towing industry: safety. Drawing from their Tow Summit presentation, The Cost of a Poor Safety Philosophy, Bill and Brian share how safety isn't just about compliance. Instead, it should be a broader program that, if effectively achieved, protects profitability, reduces risk, helps attract and retain good employees, preserves customer trust, and builds a stronger business. Episode Highlights Cover: Brian’s meaningful quote about the job of towing professionals Bill’s favorite metaphor regarding safety and training Hidden costs of poor safety practices The most dangerous words in the towing industry The business impacts of negative PR  Hiring and qualification challenges  Safety culture and safety policy – one in the same? And more Whether you're an owner, manager, tow operator, or industry enthusiast, this episode delivers practical guidance that can help you reduce exposure, improve accountability, and build a more defensible towing operation. Listen now and learn how the right safety philosophy can protect your people, your reputation, and your bottom line.