EPISODE · Jun 3, 2025 · 34 MIN
The Cost of Avoiding Conflict: A 3-Step Framework for Real Conflict Resolution
from Your Health University Podcast · host Jamie Preston, Collin Stevens
Show NotesGuest: Collin Stevens, Director of Employee Performance and Engagement at Your HealthHost: Jamie PrestonKey Topics Covered:Why unresolved conflict always impacts patient careThe difference between “winning” a conflict and truly resolving itHow personality and upbringing shape our response to tensionA 3-step process for authentic and effective conflict resolutionThe importance of boundaries, vulnerability, and listening with intentHow leaders can model respect and elevate team trustCollin’s 3-Step Framework:Listen to Understand – Not to win, not to respond.Get It All Out – Don’t treat half the wound and expect full healing.Find Common Ground – Set boundaries, build respect, and move forward stronger.Reflection Prompt:Who do you need to have an honest conversation with today? What’s one step you can take to start the healing process? www.YourHealth.Org
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What this episode covers
Conflict is inevitable — but suffering through it doesn’t have to be. In this episode of the Your Health University Podcast, host Jamie Preston sits down with Collin Stevens, Director of Employee Performance and Engagement at Your Health, to explore why so many leaders and teams struggle with conflict — and how we can finally get it right. Together, they unpack the myths that keep us stuck, the emotional traps we fall into, and the three-step framework Collin uses to turn tension into transformation. Whether you’re a conflict-avoider, an overthinker, or someone caught in the middle of team dysfunction, this episode offers clarity, empathy, and a path forward.
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The Cost of Avoiding Conflict: A 3-Step Framework for Real Conflict Resolution
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