The Cost of Excuses and the Power of Ownership

from Experiencing Healthcare Podcast · host Matt Staub, Jamie Preston

Podcast NotesWhy excuses are so common in healthcare — and why they’re dangerousThe difference between a reason and an excuseWhy modeling accountability as a leader builds trust and respectHow shame shapes our willingness to be vulnerableTools for shifting from blame to solution-oriented conversationsHow to create a psychologically safe culture where mistakes become learning opportunitiesTime management: why “I didn’t have time” is the most used (and abused) excuse

Episode metadata supplied by the publisher feed · Published May 16, 2025

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What this episode covers

Why do excuses feel easier than ownership — and why do they hurt our culture more than we realize? In this episode of Experiencing Healthcare, host Jamie and Matt Staub dig deep into the psychology of excuses, how they show up in healthcare environments, and why accountability is the antidote. With stories, examples, and personal reflections, they unpack the difference between reasons and excuses, how leaders can model transparency, and why shifting conversations from blame to solutions can transform your team’s culture.

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This episode is 32 minutes long.

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This episode was published on May 16, 2025.

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