The Cost of Poor Coordination in Healthcare – and How Dr. Mike Pitt Is Fixing It

Poor coordination in hospitals is more than an inconvenience—it leads to preventable errors, missed conversations, and unnecessary emotional stress for patients and families. In this episode, Dr. Mike Pitt joins Justin and Ian to reveal how Q-Rounds is solving one of healthcare’s most persistent problems: getting doctors, nurses, and families in the room at the right time. Discover why time transparency matters, how better coordination can reduce medical errors by 40%, and what it looks like to build a mission-driven healthcare innovation from the inside out. 👉 Learn more about Q-Rounds at q-rounds.com 👉 Subscribe to The Turning Point for more conversations with founders transforming complex systems https://stillpointinsight.com/the-turning-point. ⏱️ Episode Chapters 00:00 — Introduction: Why Coordination Fails in Healthcare 02:10 — Meet Dr. Mike Pitt: Pediatric Hospitalist & Q-Rounds Founder 05:30 — The “When Will the Doctor Be Here?” Problem 09:45 — How Poor Coordination Leads to Medical Errors 13:20 — The Birth of Q-Rounds: From Great Clips to Groundbreaking Insight 18:05 — Time Transparency and Real-Time Updates Explained 23:40 — Human Stories: Families Finally Included in Their Care 29:15 — The Business Case: ROI, Retention, and Better Workflows 36:50 — Mission-Driven Tech: Building Solutions That Actually Get Used 45:10 — The Future of Coordinated Care & What’s Next for Q-Rounds