The Crème Brûlée Latte Shop

Host Christopher Anderson is joined by Deborah Farone to discuss how smaller law firms and legal process outsourcing providers are well positioned to eat the lunch of larger, less nimble firms. They also cover a wide range of subjects including key changes in the industry facing small and midsize practices, the shocking lack of strategy in a large number of firms, and when it’s appropriate to bring on a Chief Marketing Officer.