The CRM Playbook: Unlocking Supply Chain Innovation

What if you could transform your healthcare supply chain into a powerhouse of efficiency, communication, and innovation? This week on Power Supply, George Godfrey, Chief Supply Chain Officer and Corporate VP of Shared Services at Baptist Health South Florida, joins us to reveal how his team optimized their daily supply chain operations using Customer Relationship Management (CRM) systems. From streamlining contract renewals to resolving invoice match exceptions, George explains how you can turn time-consuming manual processes into automated solutions that deliver measurable results. Whether you're looking to enhance supplier communication or reduce operational costs, this episode offers valuable strategies for leveraging CRM technology in your facility. Tune in today to discover how CRM tools can help your team build a more efficient supply chain operation! Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for .5 CECs! – https://www.flexiquiz.com/SC/N/ps12-06 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #CRM #SupplyChainOptimization