EPISODE · Jun 17, 2025 · 49 MIN
The Crucial Balance: Automation and Human Expertise in Insurance
from Back to the Future with Sutherland
Explore how AI is transforming insurance claims processing, enhancing customer experience, and shaping the future of the industry in the latest episode of Back to the Future with Sutherland Podcast, featuring leaders from Wakam Insurance and Sutherland. Hosted on Acast. See acast.com/privacy for more information.
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The Crucial Balance: Automation and Human Expertise in Insurance
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