The Culture Behind Better Care - Micro-Moments With Peter...

What this episode covers

In this episode of Micro Moments, Dr. Peter Pronovost is joined by Dr. Ron Charles to explore how culture drives healthcare transformation. Dr. Charles shares lessons from ERAS surgical work at University Hospitals, where strong protocols led to better outcomes, but trust, relationships, and teamwork made those results possible. The conversation also explores how he is working to improve operating room culture through the 6R model: relationships, role modeling, rhetoric, rituals, recognition, and reward. Together, they discuss why culture is not separate from performance. It is how teams connect, learn, and create better care every day.

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Frequently Asked Questions

How long is this episode of Micro-Moments With Peter?

This episode is 14 minutes long.

When was this Micro-Moments With Peter episode published?

This episode was published on June 16, 2026.

What is this episode about?

In this episode of Micro Moments, Dr. Peter Pronovost is joined by Dr. Ron Charles to explore how culture drives healthcare transformation. Dr. Charles shares lessons from ERAS surgical work at University Hospitals, where strong protocols led to...

Can I download this Micro-Moments With Peter episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.