The culture of change: Making the citizen a customer episode artwork

EPISODE · Sep 14, 2015 · 42 MIN

The culture of change: Making the citizen a customer

from GovComms: The Future of Government Communication

Our guest today is the Senior Digital Officer at Nottinghamshire County Council, Sarah Lay. In this episode we discuss Nottinghamshire County Council’s innovative Digital First Project and how the council took a customer-centric approach when dealing with its citizens. Hosted on Acast. See acast.com/privacy for more information.

Episode metadata supplied by the publisher feed · Published Sep 14, 2015

Embed this episode

NOW PLAYING

The culture of change: Making the citizen a customer

0:00 42:38

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of GovComms: The Future of Government Communication?

This episode is 42 minutes long.

When was this GovComms: The Future of Government Communication episode published?

This episode was published on September 14, 2015.

Can I download this GovComms: The Future of Government Communication episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!