The Currency of Time: Driving Patient Loyalty Through Better Experiences

from Becker’s Healthcare Podcast · host Becker's Healthcare

In this episode, Casey Arends, Director Experience Strategy, Fairview, and William England, Ph.D., Strategic Advisor, Research, NRC Health, discuss NRC Health’s “The Currency of Time” report and how health systems can improve patient loyalty by making care both easier to access and more meaningful.Thia episode is sponsored by NRC Health.

Episode metadata supplied by the publisher feed · Published Aug 26, 2026

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The Currency of Time: Driving Patient Loyalty Through Better Experiences

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