The Customer Copernicus, with the author, Charlie Dawson

How to be customer-led - and why it goes wrong!

Episode 325 of the The Strand Review of Books podcast, hosted by Toby Chapman-Dawe, titled "The Customer Copernicus, with the author, Charlie Dawson" was published on March 5, 2024 and runs 9 minutes.

March 5, 2024 ·9m · The Strand Review of Books

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Summary

Why is it that being customer-led is such an obvious strategy yet companies find it so hard to pursue? Author Charlie Dawson delves deep into developing the customer mind-set. Enjoy ten minutes of vigorous thinking from Charlie! https://www.amazon.co.uk/Customer-Copernicus-How-Customer-Led/dp/0367564637/ Hosted on Acast. See acast.com/privacy for more information.

Episode Description

Why is it that being customer-led is such an obvious strategy yet companies find it so hard to pursue? Author Charlie Dawson delves deep into developing the customer mind-set. Enjoy ten minutes of vigorous thinking from Charlie!

https://www.amazon.co.uk/Customer-Copernicus-How-Customer-Led/dp/0367564637/

Hosted on Acast. See acast.com/privacy for more information.

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