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The Customer Is Always Right. Right? episode artwork

Jun 9, 2023 34 min

The Customer Is Always Right. Right?

from What Leaders Know. Hosted by Bart Simpson, Bri Newman, Matthew Nutt

In the realm of business and customer service, the phrase "the customer is always right" has become a widely known mantra. But is this statement an absolute truth or an oversimplification? In this thought-provoking podcast episode, we delve into the concept of customer satisfaction, its impact on businesses, and the complexities that arise when addressing the age-old question: Is the customer always right? SUBSCRIBE NOW! Apple Podcasts: https://podcasts.apple.com/us/podcast/what-leaders-know/id1396124949 Spotify: https://open.spotify.com/show/6QhmpHl5qlBIJhCxmUMcQF?si=724b14a2024d41e0 FOLLOW US OR GET IN TOUCH! Instagram: @flywheelbrands Email: [email protected]

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In the realm of business and customer service, the phrase "the customer is always right" has become a widely known mantra. But is this statement an absolute truth or an oversimplification? In this thought-provoking podcast episode, we delve into the concept of customer satisfaction, its impact on businesses, and the complexities that arise when addressing the age-old question: Is the customer always right?

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The Customer Is Always Right. Right?

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How long is this episode of What Leaders Know.?

This episode is 34 minutes long.

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This episode was published on June 9, 2023.

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