The Customer Journey: What is it and Why is it Important? - Talking Small Business with Edward Fridie

A  customer journey is a story about understanding your users, how they behave while they visit your website, and what you can do to improve their trip, so they keep coming back.  I'll be talking with Edward Fridie about enhancing your customer journey.  Edward Fridie is Principal of FridayNite Design LLC a company that engages in a broad range of areas with a focus on e-commerce and inbound marketing. He works with entrepreneurs, non-profit organizations and other businesses to fine-tune web marketing efforts and to increase effectiveness.  He offers complete Internet marketing help, paid advertising management, social media marketing, conversion testing, website design, website updates, and much more. Edward can bundle everything together and help your business save money by eliminating the need for multiple service providers.  FridayNite Design LLC offers complete Internet marketing help, paid advertising management, social media marketing, conversion testing, website design, website updates, and much more.     Every Tuesday evening on Leadership LIVE @ 8:05! - Talking Small Business, your host Andrew Frazier is joined by experienced entrepreneurs and business owners who share their secrets to success via Livestream. You will learn about developing your business leadership skills from our roster of high-performing guest experts. Leadership LIVE is one of the many valuable resources provided through the Small Business Pro University empowering business owners to learn, profit, and grow.    www.SBProU.com