The customer service revolution is here and now - Interview with Mikkel Svane CEO of Zendesk

Following on from my recent interview, Reinventing customer experience in the legal sector – Interview with Karl Chapman of Riverview Law, today I want to share with you an interview that I recently conducted with Mikkel Svane, Chief Executive Officer and Founder of Zendesk, a fast growing and venture-capital funded cloud based customer service platform. This interview makes up number twenty-two in the series of interviews with authors and business leaders that I think that you will find interesting and helpful in growing your businesses.