The Customer's Seat: Chris Zizza on What 50 Grit Flooring Taught Him

from NWFA Real Answers · host National Wood Flooring Association

Stephanie Owen and Chris Zizza discuss Chris' recent experience on the other side of the transaction...as a customer of Ohio-based wood flooring company 50 Grit Flooring. They're joined by Spencer Shatto from 50 Grit to talk about that experience, and what Chris learned about providing better customer service to his own customers by seeing things from the customer's perspective.

Episode metadata supplied by the publisher feed · Published Aug 18, 2026

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The Customer's Seat: Chris Zizza on What 50 Grit Flooring Taught Him

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