The CX Live! Episode 83: How Transformative Facilitation Elevates Briefing Programs with Jack Griffin & Ellen Barnes-Pfiffner

In this episode, Jack Griffin, CEO & Certified Coach, Light Up Ventures and Ellen Barnes-Pfiffner, Principal & Consultant, EBP Business Consulting highlight the power of Transformative Facilitation. Our conversation was rich with statistical data, step by step approaches, industry trends and real-life program examples that illustrate the art of facilitation and how it elevates ROI. HighlightsWhy Transformative Facilitation and How It Affects ROIAddressing Cognitive Overload Briefing Professionals Becoming 'Pilots'Start by Understanding the ‘Who'The Science of 1st ImpressionsWorking with Executives - The Rule of 3Trends - Beyond Directing the Flow of Conversation Meaningful Agendas to Tell Your Story Employing the 7 Steps of Storytelling The Power of Listening ResourcesEBP Articles: 'Emotional Intelligence and Facilitation' and more  'Lucid Meetings: Number, Effectiveness, and Cost of Meetings in the U.S.'‘Luminary’ by Jack Griffin‘Presence’ by Amy Cuddy'The Effectiveness of Briefings' GACEP ReportGuest Thought LeadersJack Griffin, CEO & Certified Coach, Light Up VenturesAs CEO of this award-winning leadership development firm, Jack is on a mission to illuminate tech leaders through story development. He is also the author of Luminary, a #1 Best Selling book about communication for technical professionals. As a certified executive coach and leadership consultant, his expertise is dedicated to guiding ambitious leaders and their organizations toward transformative growth.    Ellen Barnes-Pfiffner, Principal & Consultant, EBP Business ConsultingAs the Principal of EBP Business Consulting, Ellen is a highly skilled business executive with experience spanning sales, marketing, organizational development and corporate training. She utilizes her extensive experience to benchmark briefing programs, implementing plans to develop best in class briefing practices.