The Dancer Turned Chief Customer Officer at Infor ft. Mari Cross episode artwork

EPISODE · Apr 10, 2024 · 43 MIN

The Dancer Turned Chief Customer Officer at Infor ft. Mari Cross

from She's So Suite Podcast · host Kristi

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠⁠https://www.clientsuccess.com/⁠⁠ Mari Cross, the Chief Customer Officer at Infor join me in this episode of the She's So Suite Podcast. In this conversation we navigate through Mari's fascinating journey from her origins in Russia to leading a massive global team. Mari shares the importance of reaching out for help and tapping into available resources, and advocating for mentorship throughout one's professional journey. Timestamps 0:00 - Preview 1:18 - Intros 4:22 - Aspirations of being a dancer 5:45 - Finding fulfilment in a career 7:20 - Job title & scope of job 11:19 - The decision to switch from engineering 14:00 - Building teams from scratch at Adobe 16:30 - Working on yourself 18:05 - The leap of faith 20:55 - Ensuring a good culture while building a global remote team 26:45 - Empowering future women leaders 30:15 - Work-life balance 33:00 - Ask for help 34:05 - Perspective shapes reality 36:28 - Mari's future plans 38:40 - Future of women leadership 40:40 - Closing Connect with the guest: Mari Cross: https://www.linkedin.com/in/mncross/ Connect with Kristi Faltorusso: Website: ⁠⁠⁠⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠⁠⁠⁠ Follow the Podcast YouTube: ⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠⁠⁠⁠ Spotify: ⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠⁠⁠⁠ Apple Podcasts:⁠⁠⁠⁠ ⁠⁠⁠https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠⁠⁠⁠ To learn more about Wednesday Women check out their Website: ⁠⁠⁠⁠https://www.wednesdaywomen.org/⁠⁠⁠⁠ LinkedIn page: ⁠⁠⁠⁠https://www.linkedin.com/company/wednesday-women/⁠⁠⁠⁠ Show Producer: ⁠⁠⁠https://www.linkedin.com/in/manalibhat/⁠⁠⁠ _____________________ Keywords: advice for women in business,women in business inspiration,business women,successful women,women entrepreneurs,female entrepreneur,entrepreneur motivation,women empowerment,how to have a successful career,successful business women,women entrepreneurship,women entrepeneurs _____________________ About She's So Suite Podcast: Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

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The Dancer Turned Chief Customer Officer at Infor ft. Mari Cross

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This episode was published on April 10, 2024.

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She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠⁠https://www.clientsuccess.com/⁠⁠ Mari Cross, the Chief Customer Officer at Infor...

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