The Dancer Turned Chief Customer Officer at Infor ft. Mari Cross

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠Mari Cross, the Chief Customer Officer at Infor join me in this episode of the She's So Suite Podcast. In this conversation we navigate through Mari's fascinating journey from her origins in Russia to leading a massive global team. Mari shares the importance of reaching out for help and tapping into available resources, and advocating for mentorship throughout one's professional journey.Timestamps 0:00 - Preview1:18 - Intros4:22 - Aspirations of being a dancer5:45 - Finding fulfilment in a career7:20 - Job title & scope of job11:19 - The decision to switch from engineering14:00 - Building teams from scratch at Adobe16:30 - Working on yourself18:05 - The leap of faith20:55 - Ensuring a good culture while building a global remote team26:45 - Empowering future women leaders30:15 - Work-life balance33:00 - Ask for help34:05 - Perspective shapes reality36:28 - Mari's future plans38:40 - Future of women leadership40:40 - ClosingConnect with the guest:Mari Cross: https://www.linkedin.com/in/mncross/Connect with Kristi Faltorusso: Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠Follow the Podcast YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠To learn more about Wednesday Women check out theirWebsite: ⁠https://www.wednesdaywomen.org/⁠LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠Connect with the Show Producer:Manali: https://www.linkedin.com/in/manalibhat/_____________________Keywords:career prioritization, career advancement, women in tech, women in technology, female leaders in tech, women in leadership, leadership in tech, Mari Cross, Infor, She's So Suite, Kristi Faltorusso, get hired in the c-suite, women in c-suite, Chief Customer Officer (CCO), customer experience, tech industry, female leaders growth, team building, work-life balance, hiring for potential, fostering team culture, remote team connectivity, women's mentorship, engineering to business career transition_____________________About She's So Suite Podcast: Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.