The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth) episode artwork

EPISODE · Nov 11, 2025 · 55 MIN

The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

from Home Care Strategy Lab · host Miriam Allred

#35 Technology is ending the era of dual-entry between phone calls and scheduling platforms in home care. Spencer joined the family-owned home care business three years ago and identified a handful of manual processes that needed attention immediately. Fast forward, he’s built a tool called SmartAutomations.Care that connects the phone system to your scheduling software and automates the documentation and communication of every single call that comes into the office so that nothing gets missed. He explains the workflows, the data that’s captured, success stories, and the results. This is the future of home care—removing dual entry, increasing efficiency, making office members 2-4x more efficient, and elevating the quality of care. Spencer Roth on LinkedInSpencer@smartautomations.careSmartAutomations.CareCypress Home Care SolutionsAirCall.io

#35 Technology is ending the era of dual-entry between phone calls and scheduling platforms in home care. Spencer joined the family-owned home care business three years ago and identified a handful of manual processes that needed attention immediately. Fast forward, he’s built a tool called SmartAutomations.Care that connects the phone system to your scheduling software and automates the documentation and communication of every single call that comes into the office so that nothing gets missed. He explains the workflows, the data that’s captured, success stories, and the results. This is the future of home care—removing dual entry, increasing efficiency, making office members 2-4x more efficient, and elevating the quality of care. Spencer Roth on LinkedInSpencer@smartautomations.careSmartAutomations.CareCypress Home Care SolutionsAirCall.io

NOW PLAYING

The Days of Dual Entry from Phone Call to Scheduling Software Are Over (Spencer Roth)

0:00 55:40

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of Home Care Strategy Lab?

This episode is 55 minutes long.

When was this Home Care Strategy Lab episode published?

This episode was published on November 11, 2025.

What is this episode about?

#35 Technology is ending the era of dual-entry between phone calls and scheduling platforms in home care. Spencer joined the family-owned home care business three years ago and identified a handful of manual processes that needed attention...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this Home Care Strategy Lab episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!