The Definition of Done: Who Decides When it's Over

Most people think it’s obvious.A closing. A signature. The final step.It isn’t.In this episode of Confidential Remarks, we look at how “done” is actually defined. Who gets to define it. And how that definition quietly shapes incentives, accountability, and outcomes across the industry.This isn’t a debate.It’s a pause.Because history doesn’t judge intentions. It judges outcomes. And it rarely agrees with the people who said the work was finished.Confidential Remarks is a series of short, daily episodes. One idea at a time. No noise. No persuasion.Listen. Think. Decide.