The Detour

Every leader has a plan — until the road closes. The question isn't whether you'll hit a detour. It's whether you've been honest enough about which ones you could have seen coming. In this episode, Jamie sits down with Matt Stobb, CEO of Your Health, for a candid conversation on what detours really cost healthcare leaders — and what they can teach us. Drawing on real moments from the frontlines of healthcare leadership, Jamie and Matt explore the difference between detours we create and detours we inherit, and what we owe our teams when we hit either one. Key topics covered: The critical difference between avoidable and unavoidable detours — and how leaders confuse the two Why "there's no lesson in the second kick of a mule" is the most underrated leadership principle in healthcare A leader's real job when the detour hits: take responsibility, communicate openly, and run toward the fire — not away from it How navigating hard moments together is one of the most powerful team-building forces in healthcare Why the detour sometimes becomes a better route than the one you originally planned If you're in the middle of a detour right now — or just past one you're still processing — this episode will meet you there.