The difference between apologizing and not apologizing in a professional setting

from RDH Magazine Podcast · host rdhmagazinepodcast

The value of a sincere apology can go a long way with patients. This RDH witnessed the dentists who chose two very different approaches. Shelly M. Turner, MBA, MASL, BASDH, RDH

Episode metadata supplied by the publisher feed · Published Dec 17, 2024

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The difference between apologizing and not apologizing in a professional setting

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