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EPISODE · Jan 14, 2025 · 28 MIN

The Direct Link Between Data Intelligence and Positive Customer Experience

from The Sales and Marketing Management Podcast · host Paul Nolan

In 2025, data intelligence has moved from being a competitive advantage to an operational necessity. Amit Patel, senior vice president at IT consulting firm Consulting Solutions, says those companies that make the most of data intelligence will create customer experiences that win business, open the door to upselling, and create the type of true partnerships that drive customer loyalty.

Episode metadata supplied by the publisher feed · Published Jan 14, 2025

What this episode covers

In 2025, data intelligence has moved from being a competitive advantage to an operational necessity. Amit Patel, senior vice president at IT consulting firm Consulting Solutions, says those companies that make the most of data intelligence will create customer experiences that win business, open the door to upselling, and create the type of true partnerships that drive customer loyalty.

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Frequently Asked Questions

How long is this episode of The Sales and Marketing Management Podcast?

This episode is 28 minutes long.

When was this The Sales and Marketing Management Podcast episode published?

This episode was published on January 14, 2025.

What is this episode about?

In 2025, data intelligence has moved from being a competitive advantage to an operational necessity. Amit Patel, senior vice president at IT consulting firm Consulting Solutions, says those companies that make the most of data intelligence will...

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