The Disney Way of Customer Service with Vance Morris

Vance Morris, Disney employee turned home service entrepreneur tells Larry and Eric the key elements he learned to create a client experience that keeps the repeat and referral customers coming. Learn about the theater aspect of the service business and also how to systematize that experience for your techs.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.