The Doctor Will Text You Now: How Councel Health is Scaling the "Clinician Cockpit" with AI

Join us for an insightful conversation with Dr. Rishi Khakhkhar, Chief Medical Officer at Counsel Health, as we explore how this AI-enabled virtual care company is transforming the way patients access healthcare through chat-based, physician-supervised medical AI.In this episode, we dive deep into:- How Counsel Health combines medical AI with real physicians for safe, supervised care- The patient journey: from AI-powered intake to physician consultation- Asynchronous vs. synchronous care and what it means for busy patients- Emergency escalation protocols and patient safety in AI-enabled care- The "clinician cockpit" - AI tools built for physicians by physicians- The future of longitudinal patient-physician relationships in virtual care- Counsel Health's $35M Series A led by Andreessen Horowitz and Google VenturesDr. Khakhkhar shares his journey from ER physician at Mount Sinai during COVID-19 to helping build the next generation of telemedicine, and why he believes AI will help physicians focus on what matters most - the human moments of care.Timestamps00:00 – Introduction01:28 – Dr. Khakhkhar's Background & How He Joined Counsel Health04:48 – The Patient Journey: From AI Chat to Physician09:00 – Longitudinal Care & the Patient-Doctor Relationship12:00 – Asynchronous vs. Near-Synchronous Care15:00 – Emergency Escalation & Patient Safety Protocols19:00 – AI as a Team Member, Not a Replacement22:00 – Dr. Khakhkhar's Journey: COVID-19 & Virtual Care24:22 – Funding: $35M Series A from a16z & Google Ventures27:00 – The Clinician Cockpit: AI Tools for Physicians31:00 – Isolating the Human Moment in MedicineLinkedIn: https://www.linkedin.com/in/rishi-khakhkharAbout Counsel HealthFounded by Dr. Muthu Alagappan (former CMO of Notable Health, Stanford MD), Counsel Health is an AI-enabled virtual care company on a mission to be the primary doctor for the next billion people on earth.Company Website: https://www.counselhealth.comCompany LinkedIn: https://www.linkedin.com/company/counselhealthFounder LinkedIn (Dr. Muthu Alagappan): https://www.linkedin.com/in/muthualagappan Host: Dr. Roupen Odabashian, MD, FRCPC, FASCOHematology-Oncology Physician | Healthcare Innovation EnthusiastConnect with Us:🎙️ Podcast: Delta HealthTech Innovators💼 Host LinkedIn: https://www.linkedin.com/in/roupen-odabashian-md-frcpc-fasco-183aaa142📧 Email: [email protected] on:🍎 Apple Podcasts: https://podcasts.apple.com/us/podcast/delta-healthtech-innovators/id1703827145▶️ YouTube: https://www.youtube.com/@RoubenOdabashianMD🎧 Spotify: https://open.spotify.com/show/2vYC26pNkZVIhsqloNcCm9