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The “Dragon Slayer” Approach: Empowering Teams to Elevate Senior Care with Nikki Kresse episode artwork

EPISODE · Mar 13, 2025 · 43 MIN

The “Dragon Slayer” Approach: Empowering Teams to Elevate Senior Care with Nikki Kresse

from Humanity At Scale: Redefining Leadership · host temkinsight

What if senior living communities could transform resident care through authentic human connection? In this episode of Humanity at Scale, host Bruce Temkin sits down with Nikki Kresse, Chief Experience and People Officer at Lifespace Communities, to discuss how immersive leadership transforms senior living. Nikki shares insights from her month-long stay in senior communities, highlighting the power of human connection, intentional vulnerability, and purpose-driven culture. They explore strategies for enhancing employee engagement, reducing turnover, and improving resident experiences. From Lifespace’s "Dragon Slayer" culture to addressing industry challenges, this conversation reveals how empathetic leadership can revolutionize both workplace dynamics and business outcomes. Tune in for a compelling discussion on scaling humanity in leadership.

What this episode covers

What if senior living communities could transform resident care through authentic human connection? In this episode of Humanity at Scale, host Bruce Temkin sits down with Nikki Kresse, Chief Experience and People Officer at Lifespace Communities, to discuss how immersive leadership transforms senior living. Nikki shares insights from her month-long stay in senior communities, highlighting the power of human connection, intentional vulnerability, and purpose-driven culture. They explore strategies for enhancing employee engagement, reducing turnover, and improving resident experiences. From Lifespace’s "Dragon Slayer" culture to addressing industry challenges, this conversation reveals how empathetic leadership can revolutionize both workplace dynamics and business outcomes. Tune in for a compelling discussion on scaling humanity in leadership.

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The “Dragon Slayer” Approach: Empowering Teams to Elevate Senior Care with Nikki Kresse

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How long is this episode of Humanity At Scale: Redefining Leadership?

This episode is 43 minutes long.

When was this Humanity At Scale: Redefining Leadership episode published?

This episode was published on March 13, 2025.

What is this episode about?

What if senior living communities could transform resident care through authentic human connection? In this episode of Humanity at Scale, host Bruce Temkin sits down with Nikki Kresse, Chief Experience and People Officer at Lifespace Communities,...

Can I download this Humanity At Scale: Redefining Leadership episode?

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