The Education Gap That’s Costing Aesthetic Practices Money (Part 1) episode artwork

EPISODE · Mar 25, 2026 · 37 MIN

The Education Gap That’s Costing Aesthetic Practices Money (Part 1)

from Aesthetically Speaking: Plastic Surgery & Med Spa Marketing presented by Nextech · host Nextech

Education might not be the flashiest topic in aesthetics, but as Robin and AmSpa’s Kirstie Jackson explain, it’s one of the biggest factors behind a successful practice. They talk about the real gaps they see in staff training, from hiring the right people to building onboarding systems that actually work.Hear why education can’t be a one-and-done activity in an industry that’s constantly evolving, and how practices can create better training processes, invest in their teams, and avoid the costly mistakes that happen when learning gets pushed aside. There was so much great insight here that we had to split it into two episodes. Stay tuned for Part 2 with Kirstie, where the focus shifts to patient education and setting both teams and patients up for success.About Kirstie JacksonKirstie Jackson is the director of education at the American Med Spa Association (AmSpa). She has worked internationally with exceptional aesthetic, dermatology and plastic surgery practices since 2005. Her multifaceted expertise spans business development, leadership, marketing, patient engagement, software transitions, compliance, training and clinical research.Learn more about the American Med Spa AssociationFollow AmSpa on Instagram @amspa_americanmedspaFollow Kirstie on Instagram @kirstie.aestheticsConnect with Kirstie on LinkedInGuestKirstie Jackson, Director of EducationAmSpaHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglowAesthetically Speaking is a production of The Axis: theaxis.io Theme music: I've Had Enough, Snake City

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The Education Gap That’s Costing Aesthetic Practices Money (Part 1)

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Frequently Asked Questions

How long is this episode of Aesthetically Speaking: Plastic Surgery & Med Spa Marketing presented by Nextech?

This episode is 37 minutes long.

When was this Aesthetically Speaking: Plastic Surgery & Med Spa Marketing presented by Nextech episode published?

This episode was published on March 25, 2026.

What is this episode about?

Education might not be the flashiest topic in aesthetics, but as Robin and AmSpa’s Kirstie Jackson explain, it’s one of the biggest factors behind a successful practice. They talk about the real gaps they see in staff training, from hiring the right...

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