The Empathic Upsolver: Jonathan Petts

Jonathan Petts, co-founder and CEO of Upsolve, has spent a decade building a nonprofit TurboTax for bankruptcy that has helped tens of thousands of low-income Americans find a fresh financial start. In this episode, Jonathan traces his path from a Brooklyn bankruptcy court clerk's office to Y Combinator, sharing how Upsolve's AI Paralegal now enables paralegals to serve four times as many people while users complete the filing process at three times the rate. He offers hard-won lessons on human-centered design, the distribution challenge every legal tech builder faces, and why ruthless focus beats expansion every time. Explore more at lawdroidmanifesto.com. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lawdroidmanifesto.com/subscribe