The Empathy Advantage

Empathy is one of the most powerful leadership skills available to us, yet it's consistently underestimated.It's dismissed as a "soft skill" or a nice-to-have, rather than the performance driver decades of research show it to be.This week, Grace is joined by Chartered Psychologist Louise Weston to explore why empathy is a genuine leadership essential.Together, they examine the three core elements of empathy and unpack what the research actually shows – from how empathetic leaders deliver feedback, to its measurable impact on physical and mental wellbeing, and the critical role it plays in team performance during uncertain times.References:Muss, C., Tüxen, D. and Fürstenau, B. (2026) 'Empathy in leadership: a systematic literature review on the effects of empathetic leaders in organizations', Management Review Quarterly, 76, pp. 333–369.A podcast exploring the psychology behind current events, daily decision-making, and the ideas that frame our thinking.Brought to you by the expert team of chartered business psychologists at Pearn Kandola LLP. Find out more at pearnkandola.com Hosted on Acast. See acast.com/privacy for more information.