The ERP Perspective: ERP Isn’t Broken: But the Way We Operate It Is with Adam Jones

ERP isn’t just changing.The way we test, manage, and operate ERP is changing even faster.In this episode of The ERP Perspective, we’re joined by Adam Jones from Opkey to unpack what’s really happening inside modern cloud ERP environments, beyond implementation.As organisations deal with continuous updates, complex integrations, and increasing pressure to deliver value post go-live, a new set of challenges is emerging.This conversation explores how testing, automation, and AI agents are reshaping ERP operations and what leaders must do to stay ahead.In this episode, we cover:Why ERP issues are often operational, not technicalThe hidden complexity and risk behind ERP integrationsHow AI agents are transforming cloud ERP testingWhy many organisations develop long-term dependency on consultantsWhat “release readiness” really means in a continuous update worldWhy AI agents could become mainstream by 2026And how to maintain control, visibility, and confidence as ERP evolvesKey takeaway:ERP success is no longer defined by go-live.It’s defined by how well your organisation can adapt, test, and operate in a world of constant change.If you’re seeing this firsthand, this report from Opkey breaks it down well:https://www.opkey.com/state-of-enterprise-testing-app-lifecycle