The Ethics of Profit with Michael Hasson (Ep 2)

Running an NDIS business today comes with real pressure. Costs are rising, pricing is fixed, and many providers are trying to manage referrals, waitlists, and team capacity while staying sustainable. In this episode we share insights from Michael Hasson on what it actually takes to run a service in the current NDIS environment. The conversation explores why “more referrals” isn’t always the solution, how better systems and boundaries can reduce waitlists, and how leaders balance fairness, sustainability, and supporting participants.