The Evolution of Aging Services with Otis Woods, with Otis Woods

In this episode of Elevate Eldercare, AgingIN CEO Susan sits down with Otis Woods for a candid and insightful conversation about the evolution of aging services, culture change, and the future of long-term care. Drawing from decades of leadership experience—from supporting individuals with intellectual and developmental disabilities to directing the Wisconsin Department of Health Services, Woods shares how his journey shaped his commitment to person-centered care. Their discussion explores the dramatic growth of assisted living, the ongoing decline in nursing home beds, and the urgent need for clearer regulations. Woods also reflects on the lessons learned during the pandemic, the importance of collaboration between regulators and providers, and the critical role of workforce development in ensuring quality care for older adults. Susan and Otis dive into topics including culture change in eldercare, the Civil Monetary Penalty (CMP) program, transparency in regulation, and the growing influence of private equity and REITs in aging services. This episode is a thoughtful look at where eldercare has been, and where it must go next, to better support frail elders, individuals with disabilities, and the workforce that cares for them. Learn more about AgingIN's upcoming 2026 annual conference here: https://aginginnovationconference.org/.