The Evolution of Hospitality Tech with Josh Smith, UK MD of me&u

Unlock the secrets to mastering hospitality tech and hear firsthand from Josh of me&u, formerly Mr Yum, as he takes us on his passionate journey in the industry. From the exhilarating moment of landing his first customer to seeing his innovative technology thrive in a local wine bar, Josh's story is one of relentless drive and tangible success. Listen in as we also recount a memorable team outing to Clays, blending Josh's personal anecdotes with valuable industry insights.Our conversation then leads you through the serendipitous beginnings of a thriving IT business in the UK. Discover how a chance meeting at a wedding blossomed into a partnership that introduced groundbreaking iPad-assisted selling to Mothercare and eventually pivoted to revolutionise hospitality tech. Learn about the critical importance of selecting the right technology stack and how it can fuel seamless operations and growth in today's tech-savvy hospitality landscape.The episode rounds out with a candid discussion on the trials and triumphs of navigating business partnerships and acquisitions. Josh shares his experiences of pivoting to online ordering solutions and merging companies, offering an honest look at both the emotional and technical challenges faced. We also explore innovative strategies for managing food halls and enhancing customer engagement, ensuring a comprehensive understanding of the ever-evolving hospitality industry🎧 Episode Highlights:➡️ Hospitality Industry Tech and Operations➡️ Technology Reselling and Business Growth➡️ Navigating Merger and Tech Migration➡️ Food Hall Tech Innovations➡️ Restaurant Tech and Customer Engagement➡️ and much, much more... 👉 Youtube 📹 https://youtu.be/30MHukcYF7IJosh's Answers:🌟 Best Hospitality Experience > Clays 🌟 Best Hospitality Tech > Lightspeed K & Tenzo🌟 Best Restaurant > KILN Soho🌟 Best Burger > Black Bear Burger🌟 Best Hotel > Niki Beach Koh Samui🔗 Links to check out from the show notes:📣 me&u https://www.meandu.com📣 Tenzo https://www.gotenzo.com📣 Lightspeed https://www.lightspeedhq.com#HospitalityTech, #Josh, #me&u, #MrYum, #IndustryInsights, #HospitalityLandscape, #TechnologyReselling, #BusinessGrowth, #ITBusiness, #UK, #iPadassistedselling, #Mothercare, #Hospitality, #TechnologyStack, #SeamlessOperations, #BusinessPartnerships, #Acquisitions, #OnlineOrderingSolutions, #MergingCompanies, #FoodHalls, #CustomerEngagement, #RestaurantTech, #TechAdoption, #TechSolutions, #QROrdering, #TechUsage, #RestaurantDiscovery, #GoogleReviews, #TripAdvisor, #Guest-drivenGrowth, #PodcastInterview, #CaseStudy, #ShowNotes