The evolution of truck maintenance software with Mitchell 1

John Hitch hosts Kristy Coffman, director of Mitchell 1’s commercial vehicle group, about the 20-year evolution of multi-brand truck repair software like TruckSeries. John and Kristy explore how modern diagnostic tools and interactive wiring diagrams help bridge the technician training gap, the responsible integration of emerging AI and what wearable tech in repair shops  means for the future of commercial maintenance.   Timestamps: 0:28 — Mitchell 1's 1946 origin and 20 years of TruckSeries 5:08 — Dave Costantino’s nationwide road trip 6:06 — Challenges in solving multi-brand repair data 9:59 — The evolution of wiring diagrams 15:14 — Turning TMC Recommended Practices directly into repair software 17:39 — The impact of AI on shop management 24:32 — Technician training gaps and how diagnostic tools help bridge the gap 27:18 — Wearable technology, smart glasses, and hands-free AI in the shop 34:15 — Updates on acquisition of Diesel Laptops