The EX CX Cycle

Good morning! Today we are going to have a brief talk on the EX/CX Cycle. What's that? I often use the equation ex=cx² or employee experience=customer experience squared.  The cycle is this: the employees take care of the customers, the customers take care of the business, the business takes care of the employees, and it repeats in a never ending circle of life. How is this done? Through a company culture that encourages transparency, respect, and collaboration.  https://linktr.ee/caffcx