EPISODE · Jul 8, 2025 · 59 MIN
Ex-Files #4: Customer Training
from Covoya Coffee Podcasting Network · host Mike Ferguson
00:51 Customer Training for Coffee Roasters03:44 The Role of Trainers in Coffee Businesses07:45 Monetizing Training Programs11:37 Engaging Different Learning Styles14:39 Training Centers vs. On-Site Training18:36 Monetizing Training and Communicating Value22:29 The Importance of Standards in Training26:00 Alternative Brewing Methods in Restaurants29:31 Consultative Selling in Coffee Training32:41 Communication Styles in Training37:02 Standardization vs. Individual Expression43:49 The Value of Industry Standards52:43 Conclusion: The Importance of Training in Coffee Visit and Explore Covoya! TAKE OUR LISTENER SURVEY
What this episode covers
00:51 Customer Training for Coffee Roasters03:44 The Role of Trainers in Coffee Businesses07:45 Monetizing Training Programs11:37 Engaging Different Learning Styles14:39 Training Centers vs. On-Site Training18:36 Monetizing Training and Communicating Value22:29 The Importance of Standards in Training26:00 Alternative Brewing Methods in Restaurants29:31 Consultative Selling in Coffee Training32:41 Communication Styles in Training37:02 Standardization vs. Individual Expression43:49 The Value of Industry Standards52:43 Conclusion: The Importance of Training in Coffee Visit and Explore Covoya! TAKE OUR LISTENER SURVEY
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Ex-Files #4: Customer Training
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