The Exchange | Customer Training Part 1 Ep. 17

from Covoya Coffee Podcasting Network · host Olam Specialty Coffee

Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for coffee roasters, "training is the new equipment." But how much training, where, and when? Is it free? How do you manage customer expectations? Not only do Mark and Todd begin addressing these questions, but Todd was late for our recording sessions and, of course, Mark just let that go and didn't mention it ... at all. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!

Episode metadata supplied by the publisher feed · Published Jul 23, 2019

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The Exchange | Customer Training Part 1 Ep. 17

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