The Exchange | Roasters Entering Retail Ep. 50 episode artwork

EPISODE · May 12, 2026 · 58 MIN

The Exchange | Roasters Entering Retail Ep. 50

from Covoya Coffee Podcasting Network · host Mark Inman, Todd Mackey, Mike Ferguson

Takeaways Entering retail can make or break your business. FOMO should not be the reason to enter retail. Retail can distract from core competencies. Creative alternatives to retail. Engaging with the community is crucial for success. Staffing is a major challenge in retail. A merchant's heart is essential for retail success. Understanding the costs of retail is vital. Food can bleed money in retail. The best cafes have a narrow focus. Retail is incredibly competitive today. Have a clear concept and plan. Don't leave any stone unturned in planning. Never do a handshake deal for business agreements. Streamlined operations lead to better profitability. Experience in retail is crucial for roasters.     Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!

Episode metadata supplied by the publisher feed · Published May 12, 2026

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In this episode of The Exchange, Mark and Todd talk about the complexities and considerations of roasters entering the retail space. They touch on the historical context of roaster retailing in the coffee industry, the emotional motivations behind entering retail, and the various innovative strategies that roasters can employ to engage with their communities without the heavy burden of traditional retail setups.

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The Exchange | Roasters Entering Retail Ep. 50

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