EPISODE · May 2, 2022 · 26 MIN
The Experiences of a CX Legend with Faran Niaz
from Business Transformation Pitch with The CX Goalkeeper
The CX Goalkeeper had the great opportunity to interview Faran Niaz LinkedIn Headline: Customer Experience Practitioner & Consultant | Top 100 Global CX Thought Leader 2021 | Helping Companies Enhance CX to Maximize ROI & 7 STAR Ratings | CEO & Founder – CX FUTURE | Int'l CX Awards Judge | Keynote Speaker Highlights: 00:00 Introduction 01:01 Which is the last experience you remember? and why? 07:42 Which is the most human interaction with a company you have experienced? 12:58 Which is an interaction with a company which was perfectly supported by technology? 16:05 Which is one experience with a company you will never forget? 20:50 When was the last time you said "I want to talk with your supervisor / manager / CEO"? 25:18 closing For additional information: www.cxgoalkeeper.com/FaranNiaz2 Faran Contact Details: https://www.linkedin.com/in/farann/ Thank you, Faran! #cxgoalkeeper #customerexperience #podcast #leadership
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The Experiences of a CX Legend with Faran Niaz
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