The facts of Employee Experience with Volker Jacobs

In the last year, employee and human experience have taken the center stage due to the facts we all lived through. Yet, if marketing is showcasing the US point of view, is employee experience a global concept, or should it be considered through the lens of local culture? Or is the “segment of one” truly the most important? How can we interpret it so it is relevant to global companies and to all geographies, yet it can be used as a tool to guide our understanding of the workforce? In this interview, expert Volker Jacobs (https://www.linkedin.com/in/volker-jacobs/), CEO and founder of TI People) reviews the what, how, and why of Employee Experience, including some suggestions on how to support your organization in the effort. Guest: Volker Jacobs Volker is a globally recognized leader in the human-centered future of work. Building on his skills as an entrepreneur, consultant, analyst, speaker, and author, Volker provides data-driven insights about business performance driven by a superior human experience of work (aka employee experience). Granular decomposition of the experience allows him to come up with strategies that organizations should implement to provide a superior experience to their people. His company, TI People, crafts solutions from deep human resources expertise combined with a human-centered design approach and actionable data to make a meaningful impact for individuals and businesses: Enriching lives at work through superior experiences at scale!