EPISODE · Feb 4, 2022 · 27 MIN
The feedback coming from drivers
from Drilling Deep with John Kingston · host FreightWaves
WorkHound is a company designed to bring in feedback from drivers using nothing more than a text message, and it brings in more than 60,000 comments per year. Not all of them are complaining; there was a lot of praise last year too.WorkHound CEO and founder Max Farrell joins host John Kingston to discuss what he heard in 2021 and why the feedback points to the utter importance of training as leading to a much happier workforce.Also on the podcast, Kingston talks about the red hot diesel market and how the outright prices aren't revealing just how hot that market is. Follow Drilling Deep on Apple Podcasts Follow Drilling Deep on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
What this episode covers
WorkHound is a company designed to bring in feedback from drivers using nothing more than a text message, and it brings in more than 60,000 comments per year. Not all of them are complaining; there was a lot of praise last year too.WorkHound CEO and founder Max Farrell joins host John Kingston to discuss what he heard in 2021 and why the feedback points to the utter importance of training as leading to a much happier workforce.Also on the podcast, Kingston talks about the red hot diesel market and how the outright prices aren't revealing just how hot that market is. Follow Drilling Deep on Apple Podcasts Follow Drilling Deep on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
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The feedback coming from drivers
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