The Feedback Friction: Why “constructive criticism” usually constructs a wall

In this episode of You Might Try This, Stacey Philpot and Cade Cowan explore why leaders avoid giving feedback. They break down the psychology behind feedback fear, including how negative feedback triggers a real pain response in the brain and threatens identity.Challenging outdated methods like the feedback sandwich (also known as a sh*t sandwich), they introduce practical tools like the SBI (situation-behavior-impact) framework, an “adjective ban,” and feedforward strategies. The result: clearer, more constructive conversations that build trust, improve performance, and turn feedback into a powerful tool for leadership growth.Takeaways Clear, direct feedback builds trust and supports growthFocusing on observable behavior instead of character judgments betters the feedback sessionAvoid the feedback sandwich and lead with clarityUse the SBI framework: situation, behavior, impactShift the conversation toward future improvementChapters1:01 – Why leaders avoid feedback7:23 – Selfishness and moral contagion10:57 – Neuroscience of negative feedback17:44 – Fundamental attribution error20:06 – Adjective ban and SBI model25:03 – Three experiments to try If you’re an emerging leader, newly promoted manager, or ambitious professional aiming for your next level, this episode will help you rethink how you create value and what to let go of to grow.#leadership #management #feedback