The Feedback That Changed Everything with Jessie Novey

Topics Covered:The neuroscience of feedbackFeedback as a growth acceleratorAuthenticity and self-awareness in leadership“Clear is Kind” and giving tough feedback wellAvoiding ambiguity to reduce stress and quiet quittingEmpathy, credibility, and building trust with executivesHow to shift from reactive to resilient leadershipEmotional regulation and the power of naming emotionsSaying it out loud: the neuroscience of the production effect Timestamps:00:00 — Intro: The feedback that changed everything01:30 — Neuroscience of feedback: Why it feels like a punch03:00 — Jessie's gut-punch moment as a new leader05:20 — How feedback rewired her leadership style07:10 — Authenticity, credibility, and executive trust10:00 — “Clear is kind”—what most leaders get wrong13:00 — Giving feedback with empathy15:30 — The cost of avoiding feedback (and quiet quitting)17:00 — Neuroscience: Ambiguity = cortisol = disengagement18:30 — Claire’s 3S Tool: Scan. Shrink. Shift.21:00 — Rapid-fire with Jessie24:00 — Final tip: Say it out loud to regulate emotions26:00 — Connect, share, subscribe CTA What You’ll Learn:How feedback activates the brain’s threat response—and how to train your brain to handle itWhy “clear is kind” might be the most important leadership rule you’re not usingA neuroscience-backed 3-step tool (Scan. Shrink. Shift.) to regulate your reaction to feedbackHow Jessie Novey transformed her leadership style after one piece of unexpected criticismThe link between ambiguity, cortisol, and disengaged teams (aka “quiet quitting”)How to give feedback that builds trust instead of fear Mentioned in this Episode:The Say It Out Loud Rule (TEDx talk by Claire Hayek)HR Executive Forum, Minneapolis“Clear is Kind” – Brené BrownThe Scan–Shrink–Shift tool for emotional regulation Follow Claire on LinkedIn:https://www.linkedin.com/in/clairehayek/Follow Jessie on LinkedIn:https://www.linkedin.com/in/jessienovey/ 🎓 Want to train your brain for resilience and high performance?Join Claire’s free Mental Fitness Masterclass here:👉 ⁠https://go.clairehayek.com/mental-fitness-masterclass⁠ 📩 For free resources, upcoming masterclasses, or to join our next live webinar—click here:👉 ⁠https://linktr.ee/clairehayek⁠📢 Subscribe to The NeuroLeadership Edge Podcast for brain-based strategies to lead with clarity, courage, and impact.  The NeuroLeadership Edge Podcast is produced by Claire Hayek. All opinions are those of the host and guests. For more leadership resources, visit clairehayek.com