The First 30 Seconds of a Tough Conversation

The first 30 seconds of a tough conversation can shape everything that follows, especially in leadership. In this episode, we explore how the way you open a discussion can immediately influence tone, trust, and outcomes. Through a relatable workplace example, you’ll see how small changes in your opening can turn a tense interaction into a [...] The post The First 30 Seconds of a Tough Conversation appeared first on Ken Okel.