The Fitness Industry’s Hospitality Crisis episode artwork

EPISODE · Jul 29, 2025 · 19 MIN

The Fitness Industry’s Hospitality Crisis

from Five-Star Fitness by The Fit Guide · host The Fit Guide

We’ve anonymously visited over 400 gyms around the globe. From our data, it’s clear that the fitness industry needs to improve its level of service and hospitality so we can impact more people.In this episode, hosts Matt Lavender and Jack Thomas explore what good hospitality means and how gyms and studios can start using some tried and tested techniques from hotels and restaurants.THANK YOU TO OUR SPONSORSHapana, our preferred gym softwarehttps://www.hapana.com/Ezypay, our preferred subscription and payment solutionhttps://www.ezypay.com/SIGN UP TO OUR NEWSLETTERhttps://thefitguide.com/subscribeCONNECT WITH THE FIT GUIDELinkedIn: https://www.linkedin.com/company/wearethefitguideInstagram: https://www.instagram.com/wearethefitguideWebsite: https://thefitguide.com/

Episode metadata supplied by the publisher feed · Published Jul 29, 2025

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The Fitness Industry’s Hospitality Crisis

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