The Forecast EP09: How radical customer centricity became Currys success recipe

Currys is the leading consumer electronics retailer in The United Kingdom and Ireland, a position which can only be reached through exceptionally hard work and a deep understanding of customer behavior.In this episode of The Forecast, we sit down with Simon Swanborough, Principal Product Manager at Currys, for a quick chat about how Currys succeeded with Virtual Consultations and Live Shopping before they became mainstream.