The Fragile Line Between Trust and Distrust

As leaders of teams and organizations, it is never our intent to create distrust. However, there are times when employees will observe our behavior and distrust can ensue. Today, Dr. Janet Pilcher, continues her thoughts from episode 163 Lead by Example, to reflect on what leader actions contribute to the deterioration of trust. This episode addresses questions, such as:What leader actions result in distrust?What leader actions build trust?How can employees best support their leaders? Recommended Resources: Trust: Consistency of Leadership, Roll Out Survey Results with Employees, Leader Connection Tool & Focus on Employee Satisfaction Recommended Podcasts: 5 Leadership Lessons for the Future, Blending the 80% Emotional 20% Rational & Transform Culture with Communication