The Free To Lead Podcast by Will Steel. A career decision to major in Spanish with Richard Blank.

In this episode of Free To Lead: Journeys of Leaders Driven by Passion, Inspired by Purpose, Will Steel interviews the CEO, President, and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard recounts his unconventional decision to major in Spanish, his transformative experience teaching English in Costa Rica, and his eventual success in the call center industry. Embracing Failure: Turning Setbacks into Success.He emphasizes perseverance, learning from setbacks, and the importance of building relationships. Richard also offers practical advice for aspiring entrepreneurs and discusses his future aspirations of writing children's books. Richard concludes with reflections on the joy and fulfillment found in both personal and professional life.https://youtu.be/AbjVlr7xiokhttps://youtu.be/JVz9J4MbV6gFinding Satisfaction Beyond WealthGolden jewels lose its luster. I've made enough money where I'm comfortable and how many dinners can I eat? And I'm not really into the sort of things to compare myself to others like Rolexes and Lamborghinis. That's not my style. I collect pinball machines. My main thing is self-improvement. If I can get up every day and make my bed, be happily married for 24 years still, hit the gym, which I love, walk the rows and try to pay it forward to the freshmen as I, a senior, it's a great life. It's a fun life. And then I have a luxury trade. I get to write. I get to listen to phone calls. I'm not bored. I still have fidelity. I still feel young. And so you can't crack that glass. You have to be very delicate with your life and your time. And so fortunately for me, my really good friend, I chose something that gives me severe satisfaction. And the market speaks. If people have been with me for 15 years, if people come back to work, especially in the call center, And they say, good morning, jefe. Man, I've done something right. Anyone can have a dollar, any loser and any player. It doesn't mean anything.Breaking the Mold: Following Your PassionI think we've all grown up in families where there's some serious expectations, scholastic, cultural tradition. I wanted to break that mold. Don't call me a black sheep. I'm the one that shines. I didn't want to study finance or law or go into medicine, like what my friends and family did. I gravitated towards languages, especially when you guys speak Queens English. Oh, NVSMI. but it was the easier class. I tell you what, Will, whenever you do something above and beyond dedicated practice, like the gym or arts and languages, I knew that I had something. So when it came to that really responsible decision, where you go to school and what you study, I didn't want to feel like a rainy Sunday night cramming session. That would have broken me. I didn't want that sort of pressure. I didn't want to live in that box. So I said, listen, let me be a Spanish major. It might make me marketable. I could get a job. Put seabla espanol on a business card. My parents thought I was crazy. I said, hold on. My great grandparents came to the United States at the turn of the 20th century. Great grandpa Louie couldn't speak English, moved to New York. Look what he did during the depression. Will Steel, The Free To Lead Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending Hosted on Acast. See acast.com/privacy for more information.